Frequently Asked Questions

Shipping & Delivery – Fresh Flowers

Do you deliver to my city?

Our fresh flower arrangements and floral gift hampers containing fresh flowers are available for delivery to Mumbai city precincts only.

For fresh flower deliveries to Navi Mumbai, please contact us at +91 9930642635 before placing your order.

What is the cost of shipping?

Shipping is free for all orders above INR 1599 within Mumbai city limits.

A shipping fee of INR 150 is charged for orders below INR 1599.

Fresh flowers delivery to Navi Mumbai is charged at cost. For Navi Mumbai deliveries, please contact us at +91 9930642635 before placing your order.

How soon will I receive my order?

1/ Basket Bouquets & Floral Gift Hampers – Please select the delivery date on the product page before placing your order. The items will be delivered between 11 a.m. – 6 p.m.

We require 24-hours’ notice for these products.

2/ Monoline flowers – The flowers will be shipped out in 1-3 working days.

What are the delivery hours?

We ship every day of the week. Our delivery hours are scheduled between 11 am - 6 p.m.

While we do our best to ensure the flowers get to the recipients as soon as possible, we do guarantee any delivery time that you may specify in the instruction note.

We require 24-hour notice for all orders.

Shipping & Delivery – Dry Flowers & Other Products

Do you deliver to my city?
Our dry flowers products and other non-perishable items can be shipped anywhere in India. Please use the Zip Code checker in the product page to see if your city is serviceable.
What is the cost of shipping?

Shipping is free for all orders above INR 1599.

A shipping fee of INR 150 is charged for orders below INR 1599.

How soon will I receive my order?

We usually process orders within 24 hours of receiving them. Shipping usually takes around 4-8 business days.

Returns & Cancellation

What is your policy on return and refunds?
As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work here at Bloombombs and would like for you to enjoy our beautiful arrangements as much as we do. If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue.
Can I cancel an order?
If you need to cancel your order, please contact us immediately. We will be able to offer a full refund as long as the order has not been processed for delivery. No refunds will be given for items already dispatched.

Flower Care

How long do dry flowers last for?

Dry flowers usually last from 6 months to a year depending upon how well you care for them. While they are extremely delicate, they can last for years if well-tended to!

Please follow the ‘Care Instructions’ noted in the product page to take the best possible care of your blooms!

How do you clean dry flowers?

1/ Dry flowers are very delicate and there will be some fall out of the petals and leaves whilst cleaning them.

2/ To remove dust from your dry flowers, use a blow dryer set on ‘cool’ and on the lowest speed to blow the dust away (hot air can damage and discolour dried flowers if applied for too long so make sure it is set on ‘cool’.)

3/ Hold dryer about 10 inches from the arrangement and work from top to bottom.

4/ It is best to do this outdoors so that the dust doesn't collect indoors.

How long do cut fresh flowers last for?

We usually tend to use cut flowers that have an average life span of 4 - 5 days. There are however external factors that determine the life span of flowers - right from the water used, to being placed in direct sunlight or right under an air-conditioner.

Do check out our blog post on ‘Tips to make your cut flowers last longer’ to make your fresh blooms last longer.